Introduction

BANKAI INFOTECH LIMITED (Formerly known as Panamax Infotech Limited), a Company incorporated under the laws of India and having its registered office at 8 Khushman Society, Gurukul Road, Memnagar, Ahmedabad – 380052, Gujarat, India (hereinafter referred as “Company” which expression shall, unless repugnant or inconsistent to the subject or the context thereof, mean and included its Subsidiaries, Group Companies, Holding Companies, Sister Concern, Affiliates, successors and permitted assigns) is the sole and exclusive owner of the website www.bankaiinfotech.com (hereinafter referred to as “website”) is exclusively owned, operated & controlled by the Company.

This Privacy Policy explains briefly the manner your data is collected and used by BAPL on the website. As a visitor to the website/ customer we recommend you read the Privacy Policy carefully in its entirety, so you understand all the practices and procedures we follow relating to your privacy. By accessing the services provided by the website you agree to the collection and use of your data in the manner provided in this Privacy Policy.

At Company, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. By accessing or using our website, you agree to the practices and policies outlined in this Privacy Policy.

Information We Collect

We collect information you voluntarily provide us when expressing interest in obtaining information about our services or otherwise contacting us. The personal information we collect may include your name, email address, phone number, company name, job title, Postal code, Demographic details (like your age, gender, occupation, education, address etc.) and details about the pages on the website you visit the links you click on the website, the number of times you access the page and other such browsing details and any other information you choose to provide.

We may also collect information automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Use of Your Information

We use the information we collect to:

1. Provide, operate, and maintain our website

2. Improve, personalize, and expand our website

3. Understand and analyze how you use our website

4. Develop new products, services, features, and functionality

5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

6. Send you emails

7. Find and prevent fraud

8. To provide you with the information you request about our services

9. To measure and track demographic details about our customers

10. To target content on our Website to more closely match your interests

11. To target appropriate content for email marketing messages to better match your interests

12. To provide you with choices regarding the use and disclosure of your Personal Information for marketing purposes.

13. To ensure that the Website functionality works actively wherein we provide facilities like calling, chatting, etc.

We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information, as long as it is so combined.

We will not use your information for any purpose other than those described in this Privacy Policy without your consent.

Disclosure of Your Information

We may disclose your personal information:

1. To our subsidiaries and affiliates

2. To contractors, service providers, and other third parties we use to support our business

3. To fulfill the purpose for which you provide it

4. For any other purpose disclosed by us when you provide the information

5. With your consent

We may also disclose your personal information:

1. To comply with any court order, law, or legal process, including to respond to any government or regulatory request

2. To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes

3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others

Data Security

To protect against the loss, misuse and changes of the information under its control, COMPANY has in place appropriate physical, electronic and managerial systems. For example, COMPANY servers are accessible only to authorized individuals and your details are shared with employees and authorized personnel only on a need-to-know basis to finish the transaction and to provide the services requested by you. Although COMPANY will endeavor to protect the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that COMPANY will have no liability for revealing your information due to errors in transmission or any unauthorized acts of third parties.

COMPANY seeks to maintain the integrity and security of your Personal Information. We use industry-standard protocols while receiving and transferring your Personal Information. We seek to store your Personal Information in secured operating environments that are not accessible to the general public. We also ensure that the security measures are in place to protect against the loss, misuse or alteration of your Personal Information by our internal stakeholders. All our internal stakeholders are bound by our Confidentiality obligations.

COMPANY will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you to tell us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from our Website and let you know what steps need to be taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required. You acknowledge that you provide your personal information at your own risk.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

You have the right to:

1. Request access to your personal information

2. Request correction of your personal information

3. Request erasure of your personal information

4. Object to processing of your personal information

5. Request restriction of processing your personal information

6. Request transfer of your personal information

7. Withdraw your consent

If you wish to exercise any of the rights set out above, please contact us at [email protected].

Links to other websites:

Our Website may contain links to other Websites, Webpages & Document resources. We encourage contributors and other third parties to implement policies and practices that respect your privacy. We are not, however, responsible for any other Website’s privacy practices or Website content. We are not responsible for the content, accuracy or opinions expressed in such Websites, and such Websites are not investigated, monitored or checked for accuracy or completeness by Company. Inclusion of any linked Website on our Website does not imply approval or endorsement of the linked Website by us. If you decide to leave our Website and access these third-party sites, you do so at your own risk.

Marketing Communication:

If you are subscribed to any of our marketing communications, including newsletters and destination alerts, it is necessary for you to disclose Personal Information such as your name and email address and other Information such as your home country, gender, age etc.

You can contribute to the site in a number of different ways, including writing reviews, uploading photos, and rating. We may display this information (your “Content”), for the benefit of other users, and use them for promotional purposes.

NOTE: IF YOU INCLUDE PERSONAL INFORMATION IN YOUR CONTENT, IT CAN BE USED AND VIEWED BY OTHERS. WE ARE NOT RESPONSIBLE FOR THE INFORMATION YOU CHOOSE TO INCLUDE IN YOUR CONTENT.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

ACCEPTANCE OF PRIVACY POLICY

By using our services, you give us consent to collect, use, and store your information in the manner described in this Privacy Policy.

You can withdraw your consent at any time by deleting placed cookies and disabling cookies in your browser or changing settings on your mobile device. If you would like to withdraw your consent to maintaining Personal Information you submitted to us through contact form or downloading materials, drop us an email on [email protected].

By using this Website, you agree to our terms as well as any changes posted to this Privacy Policy.

If you do not agree to the terms of our Privacy Policy, DO NOT USE our Website.